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Terms and Conditions


  1. These terms and conditions were last amended: [01/10/2018]
  2. These terms and conditions apply to the AEG “WIN A POLO VIVO OR YOUR SHARE OF R200,000 IN GAME VOUCHERS” Promotion and #AEGExclusive (“the Promotion”).
  3. This promotion is run by: AEG South Africa (Pty) LTD a division of Electrolux (Pty) Ltd (“the Promoter”)                                                           
  4. Please email us at [email protected] if you do not understand any part of these terms and conditions or if you have any questions about these terms and conditions or the promotion. You can also inbox us on the AEG Facebook Page.
  5. By entering the promotion, all participants confirm that they have read and agree to be legally bound by these terms and conditions.
  6. This promotion is in no way sponsored, endorsed or administered by, or associated with Facebook.
  7. Promotion Validity & Mechanics:
    • The promotion period runs from 31/10/2018 – 31/01/2019. The Competition commences on 31 October 2018 and ends on 31 January 2019, both days inclusive. The Competition closes at 23:59:59 on 31 January 2019. All entries must reach the Promoters before the stipulated time and no late entries shall be accepted
  8. How to Enter:
    1. “Purchase any AEG product at Game between 31 October 2018 and 31 January 2019 and stand a chance to win a VW Polo Vivo valued at R200,000! Whatsapp your Name, Surname and Contact detail to 064 163 5767 along with a photo of your receipt to enter the draw for the Polo Vivo!
    2. By spending R3999 or more you also can be one of 100 lucky Game shoppers who will stand a chance to win R2000 back in Game Vouchers.
    3. Visit and register your product. Get social and upload a photo of yourself using your new AEG purchase and tag @ AEGSouthAfrica or #AEGExclusive in your post!”!”
  9. The promotion will continue until 31 January 2019, or while stocks last.
  10. AEG South Africa reserves the right to change the duration of the promotion, subject to these terms and conditions, if it is deemed necessary due, for instance, to circumstances beyond their control such as acts of God, changes or new interpretations of legislation, or any other unforeseen event.
  11. Requirement for entry:
    1. South African citizens, as well as legal foreign nationals in South Africa and Namibian residents with a South African residential address may enter the promotion.
    2. Entrants must be 18 years or older.
    3. Consumers purchasing their AEG appliances at GAME stores only within the boundaries of the Republic of South Africa
    4. By entering this Competition, all participants and winners acknowledge that they have the legal capacity to enter and agree to be bound by these terms and conditions, which will be interpreted by the Promoters. The Promoters’ decision regarding any dispute will be final and binding and no correspondence will be entered into.
  12. Who may NOT enter this competition?
  13. The following persons may not take part in this promotion.
  14. AEG and Electrolux employees i.e. director(s), member(s), partner(s), employee(s), agencies(s), or consultant(s) relating to this promotion.
  15. Any retailer or supplier of goods and services in connection with this promotion.
  16. The spouse, life partner, siblings, children, or parents of any of the persons named above.
  17. Prizes
    • The AEG prizes consist of:
    • 1 x Polo Vivo Trendline*
    • 100 x R2000 Game vouchers**
    • Applicable only to Game stores in South Africa
    • *Colour of vehicle may differ from promotional and advertising material
    • **Game Vouchers are dispensed at the discretion of AEG, and validation will be required, upon entering.
    • Winning entries are randomly selected by AEG
    • Winners will be notified via Facebook and Whatsapp
  18. How to enter:
    1. Purchasing and AEG appliance at the participating Game store.
    2. Entrants should Whatsapp their Name, Surname, email address and Contact detail to 0641635767 along with a photo of their receipt indicating the appliance purchased to enter the draw for the Polo Vivo and for the 100 Game Vouchers valued at R2000.
    3. Contest is only available for those purchasing R3999 or more.
    4. All Photographs and winner’s names will be displayed on both the AEG South Africa and the Game South Africa websites and AEG and Game Facebook, Instagram and other social platforms unless specifically requested by the winner in writing upon entering the competition.
  19. Prize Terms & Conditions:
    1. AEG prizes cannot be transferred or converted into cash.
    2. Prizes are limited to one per customer.
    3. AEG South Africa reserves the right to request a Participant’s ID document and physical proof of purchase before handing over a prize to confirm the winner’s identity and product purchased.
    4. Only those entrants whose purchases are vetted successfully will be eligible for a prize.
    5. Only those with a valid drivers’ license will be eligible for the car draw
    6. Car colour may differ from that of marketing material and any Game or AEG advertising materials.
    7. Game Voucher Winners:
    8. Winners of the Game vouchers will be announced at random, once the Promoter’s verification processes are completed on Facebook and Whatsapp.
  20. Grand Prize Winner:
    1. The “grand prize” is, (1) VW Polo Vivo Trendline 1.4.
    2. AEG South Africa (Pty) Ltd will not be responsible for insuring the vehicle or any additional costs relating to the usage, delivery of the vehicle or up keep (this includes but not limited to, vehicle registration, top-up cover insurance, security amendments etc.). AEG South Africa (Pty) Ltd is not liable for taking out motor vehicle insurance from the day that the winner receives the car.
    3. The Grand Prize is neither transferable nor redeemable for cash or any other prize. The Promoter reserves the right to substitute the Prizes with any other prize of comparable commercial value.
    4. The Grand Prize must be collected by the prize winner on such date and at such place as determined by the Promoter in its discretion. The Promoter is not liable for any costs incurred by a winner in claiming or utilizing the Prize. Liability falls upon the winner the instance the vehicle is handed over.
    5. Winner will be liable for own insurances. AEG is not liable for wear and tear on vehicle once keys are handed over, as well as for any fuel or maintenance expenses.
    6. Transfer of ownership will be the responsibility of the winner and the dealership who is providing the vehicle in this case,
  21. The Prize will be awarded to the person that entered the competition and who is in lawful possession of a valid till slip, valid driver’s license and a valid South African ID Document. . Winners will be required to identify him or herself by presenting a valid South African ID book, as well as a valid driver’s license, before the Prize can be redeemed.
  22. Notifying winners:
    1. The prize winners will be contacted on the cellular mobile number that was used to enter the competition, on the day of the draw.
    2. The Promoters will randomly select a winner from all the entries received.
    3. The Promoters will conduct a verification process.
    4. In the event that the winner cannot be contacted after 3 tries on the day of the draw, the Promoter reserves the right to award the prize to the next eligible winner.
    5. The Promoter will require the winners to complete and submit an information disclosure document to enable the Promoter to ensure compliance with the rules and the provisions of the Consumer Protection Act 68 of 2008. Should any winner refuse or be unable to comply with these rules for any reason, such winner will be automatically disqualified. The winner will be required to sign a waiver of liability and indemnity before claiming the prize. The Promoters may collect, store and use (but not share) any personal information of entrants for communication or statistical purposes.
  23. Winners will be required to provide:
    1. Proof of Till slip / receipt
    2. Copy of a valid South African ID
    3. Should the winner not be able to provide these documents, to the Organisers upon request, they will be disqualified.
  24. Announcing of winners:
  25. The draw for the Grand Prize will take place within 14 days after the promotional period ends. The winners will be randomly chosen from all qualifying entrants in the presence of an auditor, at AEG South Africa, 3 Aberdeen Road, Industrial Sites, Benoni, 1501
  26. The Organisers decision is final and binding and no further correspondence shall be entered into.
  27. General
    1. By entering the promotion Participants give permission for their name and surname, as their photograph to be posted onto the AEG South Africa Website and Facebook page, as well the GAME Facebook, YouTube, Instagram and Twitter account, and to be used in other public announcements of the winners, as well as in future promotional material, unless a winner expressly asks AEG not to do so.
    2. AEG has the right to end this promotion at any time. If this happens, AEG will publish a notice on Facebook and all Participants agree to waive (give up) any rights that they may have with regards to this promotion and acknowledge that they will have no rights against AEG.
    3. AEG reserves the right to change the terms and conditions of the promotion.
    4. AEG will publish changes to these terms and conditions on promotions and AEG’s Facebook page (
    5. It is each Participant’s responsibility to check the websites for amendments to these terms and conditions.
    6. Participants will not hold AEG liable for any technical errors originating from AEG, the hosting website, or any other service provider.
    7. Should any Participant be found to be in contravention of any of these terms and conditions or in the opinion of AEGs, be engaged in conduct in entering the Promotion which is fraudulent, misleading, deceptive or generally damaging to the goodwill or reputation of AEG, then AEG reserves the right to disqualify such a Participant on written notice.
    8. Information collected from Participants will be used by AEG only and will not in any way be transferred or made available to third parties. The clauses in these terms and conditions are severable. This means that if any clause in these terms and conditions is found to be unlawful, it will be removed, and the remaining clauses will still apply.
    9. Wherever time has been referred to in these terms and conditions, it refers to GMT +2.
    10. These terms and conditions and the promotion are governed by the law of the Republic of South Africa.