How can we help?

Game Online Support

Thank you for your support at Game Online.

Please can we ask that you email any queries to [email protected] and we will aim to respond on the same business day.

A few tips to assist you:

• Any challenges with payment via Credit Card or Instant EFT please contact our payment partner PayU on 086 111 7298
• If you have placed a TV order and need to supply your ID copy in order to release the order, please send this to [email protected] with your order number in the subject line
• For any other queries call Game Online Support: 0861 426 333
• Open: 8am-7pm weekdays; Saturdays 8am-12pm; Sundays & Public Holidays Closed

General Game Customer Support

Customer Call Centre:  0861 GAME CARE (0861 4263 2273)

Open: 8am-7pm weekdays: Saturdays 9am–4pm : Sundays & Public Holidays 9am–1pm; Christmas Closed

Customer Service Email: [email protected]

Game Sure Extended Warranty: 0800 333 383 / 0800 004 445

Open: 8am-4:30pm weekdays: Saturdays, Sundays  & Public Holidays Closed

Game Store Card / RCS Enquiries: 0861 0022 33

Game Store Card / RCS Email: [email protected]

Vodacom Contracts Call Centre: 082 111

Massdiscounters (Game Head Office)

16 Fredman Drive, Sandown, Sandton, Johannesburg 2031